Keno Terms and Conditions

Keno (keno.vin) is an online gaming platform providing entertainment gaming services to users in Bangladesh. These Terms and Conditions form a legally binding agreement between keno and its users. By registering on the platform or playing any game, you are considered to have accepted all of these terms.

Keno is always committed to being honest and transparent with its members. These Terms and Conditions are not just here to protect us — they are written to protect your rights as well. Every term is written in clear, straightforward language so you can understand it with ease.

These Terms and Conditions are governed by the applicable laws of Bangladesh, and any dispute shall be subject to Bangladeshi jurisdiction. keno reserves the right to update these terms at any time and will notify members of changes in a timely manner.

Accurate and complete information is required to open an account on keno. Providing false or incorrect details at the time of registration may result in account suspension or termination. Each user is permitted to hold one account only.

• Only one account per person is permitted — multiple accounts for the same individual are strictly prohibited.
• Your account password and login credentials must be kept strictly confidential.
• Sharing or transferring your account to another person is strictly prohibited.
• If you notice any suspicious activity on your account, contact keno Support immediately.
• A valid mobile number or email address is required for registration.
• Keno may request identity verification (KYC) documents when necessary.

Keno protects the confidentiality of all registered user information. Your personal data is never sold or transferred to third parties. For more details, please visit our Privacy Policy visit the page.

Users must be 18 years of age or older to participate on keno. The use of any keno service by minors is strictly prohibited. If anyone registers using false information to misrepresent their age, their account and all winnings will be forfeited.

Keno supports Bangladesh's leading mobile banking services — Mobile Banking, Nagad, and Rocket — for both deposits and withdrawals. All transactions are carried out in Bangladeshi Taka (BDT).

• The minimum deposit amount is displayed on the official keno page and is subject to change.
• Deposits are generally credited to your account instantly.
• All transactions are fully secured with SSL encryption.
• Depositing using another person's payment account is strictly prohibited.
• In cases of suspicious transactions, keno reserves the right to withhold funds pending investigation.
• Any proven involvement in money laundering or fraudulent activity will result in legal action.

Keno regularly offers a variety of bonuses and promotions. Each bonus comes with specific conditions that must be met.

• Bonus funds cannot be withdrawn directly — the specified wagering requirements must be met first.
• Multiple bonuses may not be used simultaneously unless keno explicitly permits it.
• Any proven misuse or fraudulent use of bonuses will result in immediate bonus cancellation and account suspension.
• Keno reserves the right to modify, suspend, or cancel any bonus offer at any time.

Withdrawing your winnings on keno is simple and fast. Withdrawal requests are generally processed within 15 minutes to 24 hours. In certain situations, additional time may be required for verification.

• Your account must be fully verified before a withdrawal can be processed.
• The payment method used for withdrawal must match the method used for the original deposit.
• Minimum and maximum withdrawal limits can be found on the official keno page.
• Withdrawal processing may be placed on hold if wagering requirements have not been fully met.
• In cases of suspicious activity, keno reserves the right to hold withdrawals and conduct an investigation.

Keno is committed to maintaining a fair and respectful gaming environment. All members are required to follow the code of conduct below. Any violation will be met with strict action.

Keno places responsible gaming at the very top of its priorities. Gaming is a form of entertainment and should never be seen as a source of income or a solution to financial difficulties. We want every member to enjoy keno in a healthy and positive way.

On keno, you can set your own deposit limits, time limits, and self-exclusion preferences. If you feel that gaming is having a negative impact on your life, please visit our Responsible Gaming visit the page and contact our support team.

Keno reserves the right to suspend or permanently close any account under the following circumstances:

• Any violation of these Terms and Conditions.
• Providing false or misleading information.
• Operating multiple accounts.
• Misuse of the bonus system.
• Use of software, bots, or any automation tools.
• Money laundering or any other unlawful activity.

Users may request account closure at any time by contacting support. Any verified balance will be refunded prior to closure, however bonus balances are non-refundable.

Keno may update these Terms and Conditions at any time. Members will be notified of any significant changes via email or an on-platform notification. Continued use of keno after any changes takes effect constitutes acceptance of the revised terms.

If you have any questions about these Terms and Conditions, please reach out to our support team. We are always here to help.